Jackery Explorer 5000 Plus Portable Power Station
Couldn't load pickup availability
Jackery Explorer 5000 Plus Overview
The Jackery Explorer 5000 Plus is a flagship portable power station built for whole-home backup and serious off-grid use. With 7,200W of running power, dual 120V/240V output, and a 5,040Wh capacity that expands up to 60kWh, it can keep major appliances running for days at a time. This is the right fit for homeowners who want true energy independence without committing to a permanent generator install.
Key Features and Benefits
- 7,200W Rated Power: Runs heavy-duty appliances including 5-ton air conditioners, water heaters, and well pumps with a 14,400W surge capacity.
- Dual Voltage 120V and 240V: Supports both standard outlets and 240V appliances directly, no separate transformer needed.
- 5,040Wh Expandable Capacity: Stack additional batteries to scale up to 60kWh of total storage for multi-day backup.
- Up to 4,000W Solar Input: Recharges fully in about 2 hours when paired with compatible high-voltage solar panels (sold separately).
- LiFePO4 Battery Chemistry: Long-life lithium iron phosphate cells rated for thousands of cycles and 10+ years of daily use.
- 0ms UPS Switchover: Instantly takes over during a power outage, protecting computers, medical devices, and sensitive electronics.
- ChargeShield 2.0 Protection: Smart battery management system safeguards against overcharge, overheat, and short circuits.
- Smart Transfer Switch Compatible: Pairs with the Jackery 60A Smart Transfer Switch to power up to 12 circuits at 120V or 6 circuits at 240V.
Who Is This For?
Built for homeowners in storm-prone regions, off-grid cabin owners, large RV setups, and anyone running a home business who cannot afford downtime. Also a strong fit for households with electric vehicles, well pumps, or medical equipment that demand uninterrupted power.
Full Technical Specifications
| Wattage (Running / Starting) | 7,200W / 14,400W surge |
|---|---|
| Capacity | 5,040Wh (expandable to 60kWh) |
| Battery Type | LiFePO4 |
| AC Output | 120V and 240V, Pure Sine Wave |
| DC Output | USB-C PD 100W, USB-A, 12V Car Port |
| Solar Input | Up to 4,000W |
| Charge Time | Approx. 2 hours via solar or AC |
| Cycle Life | 4,000+ cycles to 70% capacity |
| UPS Switchover | 0ms |
| Weight | Approx. 165 lbs |
| Warranty | 5-year manufacturer warranty |
Frequently Asked Questions
What can the Jackery Explorer 5000 Plus power?
With 7,200W of continuous output, this unit can run central air conditioning, electric ovens, well pumps, refrigerators, and most major home appliances simultaneously. It is rated to power up to 99% of household devices.
How long will the Jackery Explorer 5000 Plus run on a full charge?
Runtime depends on load. At a 1,000W draw, expect roughly 4 to 4.5 hours from the base 5,040Wh capacity. With expansion batteries scaling up to 60kWh, full-home backup of 7+ days is achievable for moderate use.
Can the Jackery Explorer 5000 Plus be charged with solar panels?
Yes. The unit accepts up to 4,000W of solar input and is compatible with both high-voltage and low-voltage Jackery panels (sold separately).
Does the Jackery Explorer 5000 Plus arrive ready to use?
Yes. The unit ships ready to use out of the box with minimal setup. Charge it, plug in your devices, and you are good to go.
Does Generator Vault offer financing for the Jackery Explorer 5000 Plus?
Yes. Generator Vault offers flexible financing options so you can get powered up today and pay over time. Visit our financing page for details.
Warranty Information
All products sold at Generator Vault come backed by the manufacturer warranty. We also stand behind every purchase with our customer-first support team. If you experience any issues, contact us at 1-904-206-8588 or visit our Warranty Policy page for full details.
Why Buy from Generator Vault?
At Generator Vault, we make it easy to get the right power solution at the best price. Every order ships free with no sales tax, and our Low Price Guarantee means you never overpay. Shop with confidence knowing our expert team is available Mon-Sat 9am-6pm PST to answer your questions. Ready to power up? Explore financing options or contact us today.
Many products sold through Generator Vault include manufacturer-backed warranty coverage. Warranty terms vary by manufacturer, product category, and model.
Customers experiencing warranty-related issues should contact our support team for assistance with the warranty claim process.
Generator Vault will help facilitate communication with manufacturers when applicable; however, warranty coverage and claim approval are determined by the manufacturer according to their published warranty policies.
For warranty assistance, please contact sales@generatorvault.com or call (904) 206-8588 during normal business hours.
Welcome to Generator Vault — where your satisfaction is our top priority.
We understand that sometimes a product may not meet your expectations. Our return policy is designed to be fair and transparent, ensuring a smooth experience while protecting both you and our team.
General Return Rules
- Return Window: Returns must be requested within 30 days of delivery.
- Restocking Fee: A minimum 30% restocking fee applies to most returns, including refused shipments and incorrect address returns.
- Product Condition: Returns are only accepted for unused, uninstalled products in original packaging (box, pallet, accessories, documentation).
-
Non-Returnable Items: We do not accept returns on:
- Used or modified items
- Items not in resalable condition
- Items missing original packaging
- Accessories such as filters, short kits, range hood extensions
- Please note: Briggs & Stratton only accepts returns for defective or damaged products.
- Damaged Items: Must be reported within 24 hours of delivery. Include clear photos of any damage to expedite resolution.
Exchange Policy
- Exchange Window: Requests must be made within 30 days of delivery.
- Condition: Items must be unused and in original packaging.
-
Process:
- Original item is returned and inspected
- Refund is issued (less fees)
- Customer places a new order for the replacement item
- Fees: A 30% restocking fee still applies to exchanges.
Refund Processing
Refunds are processed after we:
- Receive the returned item(s)
- Inspect for condition and eligibility
- Approve the return
Refunds are issued to the original payment method and may take up to 10 business days to appear on your statement.
Starting a Return
To initiate a return, please:
- Contact us at sales@generatorvault.com or +1-904-206-8588 (Mon–Fri, 9AM–5PM EST)
- Provide your Order Number and reason for return
- Our team will review your request and, if eligible, issue a Return Authorization (RA) Number
- Carefully package the item with all original contents
- Clearly label the package with your RA number
- Ship to the return address provided by our team
- Send us the tracking number to monitor the return
Note: Return shipping costs are your responsibility unless the product is defective or damaged.
Changing Shipping Address
To change your order's shipping address:
- Contact us immediately at sales@generatorvault.com or +1-904-206-8588
- Provide your Order Number and new shipping details
- Our team will confirm if the update is possible
- A change fee may apply depending on carrier or order status
- We'll send a confirmation once the update is successful
Frequently Asked Questions (FAQ)
Can I cancel my order? Yes — if it hasn't shipped yet. Otherwise, our standard return policy applies.
Do I have to pay for return shipping? If the product is defective or damaged, we cover it. Otherwise, return shipping is your responsibility.
How do I get a return label? If your return is approved, we'll email you a return label to print and attach.
My refund hasn't shown up yet — what should I do? Check with your bank and credit card provider. If it still hasn't posted after 7 business days, email us at sales@generatorvault.com.
Need Help?
We're here for you!
Email: sales@generatorvault.com Phone: +1-904-206-8588 Live Chat: Mon–Fri, 9AM–5PM EST
Thank you for shopping at Generator Vault! Your trust means everything to us — and we're here to make your experience smooth and stress-free.
At Generator Vault, we're committed to delivering a seamless and secure shipping experience. Below is everything you need to know about how your order gets from our warehouse to your doorstep.
Free Shipping to the Lower 48 States
We offer FREE shipping on all orders to the contiguous United States (lower 48). Orders are delivered via FedEx Ground, FedEx Freight, or another reliable carrier, depending on size and weight.
Curbside Delivery Only: Carriers will not deliver into your home, garage, or interior rooms. Please arrange for assistance if needed.
Order Cut-Off Processing Time
- Order Cut-Off: Orders placed before 12:00 PM ET are processed the same business day.
- Processing Time: 1–3 business days Shipping Time: 2–7 business days after processing.
-
Total Delivery Time: 3–10 business days after placing your order
Tracking Your Order
You'll receive a tracking number via email within 2–4 business days of placing your order. Use this tracking number to monitor your shipment from warehouse to curbside.
LTL Freight Shipments
For oversized or heavy items such as large standby generators and industrial-grade portable generators, we ship via LTL Freight:
- Carrier will call ahead to schedule delivery
- Signature required at time of delivery
- Someone must be present to inspect and sign for the shipment
📌 Instruction: Replace the product examples above with your most common oversized/heavy SKUs once inventory is finalized.
Damaged Packages – What to Do
Check your box at delivery. If the package is visibly damaged, take clear photos of the box immediately.
Refuse the shipment and note the damage on the Bill of Lading (BOL).
Email us at sales@generatorvault.com with photos and order details.
All damage claims must be reported within 24 hours of delivery to be eligible for a replacement or refund.
Return Policy Overview
Items must be unused, uninstalled, and in original packaging
All accessories, manuals, and documentation must be included
Return shipping costs are non-refundable
Full policy here: Return & Refund Policy
Shipping Zones Restrictions
We currently ship only within the contiguous U.S.
No shipping to Alaska, Hawaii, Puerto Rico, Guam, U.S. territories, or internationally
Orders placed from outside our shipping zones will not be fulfilled
Please email sales@generatorvault.com before placing an order if you are unsure about your shipping eligibility.
Frequently Asked Questions
Can I change my shipping address? Yes — please contact us within 24 hours of placing your order to request an address change. Email: sales@generatorvault.com
Can I cancel my order before it ships? Yes — orders may be canceled before they are dispatched. Once shipped, our Return Policy applies.
Need Help?
We're here to assist you every step of the way:
Email: sales@generatorvault.com Phone: 904-206-8588 Live Chat: Mon–Fri, 9AM–6PM ET
Thank you for choosing Generator Vault. We're honored to be part of your journey toward reliable power and peace of mind.
