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Lion Energy 12V 105Ah Lithium Battery Solar Power System with Charge Controller, Inverter, Charger, Warmer & 3 Panels 999RV157

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Lion Energy 12V 105Ah Lithium Battery Solar Power System with Charge Controller, Inverter, Charger, Warmer & 3 Panels 999RV157

Get portable power for your RV or off-grid needs through our industry-leading UT1300 lithium iron phosphate battery and MPPT charge controller. Save more when you bundle it with any array of 12V, 100W solar panels and a battery warmer. Our 105 Ah Solar Power System Kit has the following:

1 UT1300 Lithium Battery

  • 12V - 105Ah and with 105A continuous output.
  • Fast Charging and Lightweight – 15% faster charging with a smart Battery Management System (BMS), and each battery weighs only 23 lbs.
  • Last Longer – comes with a limited lifetime warranty*.
  • Maintenance Free – Retains charge for up to 2 years. No trickle charging or fluids needed.

1 Lion Savanna CC Charge Controller

  • Manages the charge flow from any solar panel into the UT 1300.
  • Comes standard with any RV kit.
  • Lion Savanna IV Power Inverter 2000W

1 Convert DC power to AC

  • 2000W capacity gives you enough to run anything up to small appliances and TVs.

3 Lion Energy 100W 12V Solar Panel

  • Easy to Use – Point towards the sun and plug into your RV system.
  • Durable – Anti-corrosive, double walled aluminum construction that lasts up to 20 years.
  • Powerful – Provides up to 100W charging output.
  • Expandable – Link multiple panels together for faster charging.

1 Lion Energy BC 45A Battery Charger

  • Rapidly charge your UT 1300 batteries from a standard wall socket in less than 2.5 hours.

1 Battery Warmer

  • Use you battery in all types of weather by adding on a self-powered battery warmer. This keeps your battery in the optimal temperature range to ensure proper charging in any weather conditions. The thermostat turns on at 42 F with a +/- of 5 degrees. It turns off at 68 F with a +/- of 5 degrees.

Features

  • Weighs Less – At only 23 lbs, and a standard group 24 size (small footprint), the Safari UT 1300 is about 1/2 the weight of traditional batteries yet exceptionally powerful.
  • Safety – Made from Lithium Iron Phosphate, it's the safest lithium battery on the market. You can use it indoors or outdoors. It doesn't use potentially volatile chemistry.
  • Lasts Longer – Long lasting life cycles at 3,500+ using full depth of discharge (DOD) and still has power to spare. It can hold a charge for up to 2 years.
  • Renewable Solar Batteries – Use the power of the sun to fully recharge the UT 1300 in as little as 7 hrs. That way you can stay as long as you want.
  • Camp 2X As Long – Standard lead acid batteries give you 50% usable energy or Ah. The Safari UT 1300 gives you 100% usage or all 105Ah. You'll be able to go camping 2X as long on a single charge as lead acid.
  • Expandable for More Power – One Safari UT 1300 has 150A continuously and a 900A peak discharge. If you need more, they can be connected in parallel or in series to get even energy storage and more power.
  • Zero Maintenance – No acid or water. No trickle charging. No mess. The Safari UT 1300 just works, day in and day out.
  • Lifetime Warranty – The Safari UT 1300 comes with a limited lifetime warranty and is the last battery you'll probably ever need. Using Lithium Iron Phosphate technology, it can be drained and recharge over 3,500 times, years and years longer then Lead Acid batteries.
  • Environmentally Friendly – The Safari UT 1300 produces zero emissions or carbon footprint during use, emits no greenhouse gases, and does not damage the environment. It's good for you and the planet.

Specifications

  • Weight (pounds): 23
  • Dimensions - Inches (L x W x H)(Battery Posts add 1 inch in Height): 10.2 x 6.6 x 8.8(10.2 x 6.6 x 9.8)
  • Warranty: Limited Lifetime
  • Certification: FCC, UL 1642, RoHS, CE

Charge Rate

  • Maximum Charge Rate - Amps (A): Up to 100 Amps
  • Recommended Charging Voltage - Volts (V): 13.9V - 14.6V
  • Approximate Charging Times for One UT1300 (Empty) - Amps (A): 1 Amp = 105 hours to Fully Charge5 Amps = 21 hours to Fully Charge10 Amps = 10.5 hours to Fully Charge20 Amps = 5.25 hours to Fully Charge50 Amps = 2.1 hours to Fully Charge100 Amps = 1.05 hours to Fully Charge

Battery

  • Battery Chemistry: Prismatic Cell LiFePO4Lithium Iron Phosphate
  • Battery Capacity - Watt Hours (Wh) / Amp Hours (Ah): 1,344Wh / 105 Ah
  • Battery Output - Amps (A): 150A Continuous Discharge
  • Life Cycles: 3,500+ at 100% Depth of Discharge (DOD)
  • Charge Retention: Up to 2 Years
  • Charging /Operating Temperature: 32 to 113° F / -4 to 131° F
  • Series / Parallel: 12V to 24V to 36V to 48V / 105Ah to 210Ah to 315Ah to 420Ah

Frequently Asked Questions

Q: What is the Safari UT1300? 
Answer:
The Safari UT 1300 is the latest in Lithium battery technology. It replaces traditional deep cycle lead acid batteries with the safest Lithium Iron Phosphate. It is a drop in or "plug and play" battery because you can remove the deep cycle lead acid battery from your RV or boat and replace it with this superior preforming battery. It is used for auxiliary power and home energy storage too. It is not designed for cold cranking or as a startup battery for vehicles.
Q: What does the Safari UT1300 power? 
Answer:
The Safari UT 1300 is an amazing Lithium Iron Phosphate battery that can be used for auxiliary power in RV's trailers, motorhomes, boats, cabins, sheds, gazebos, dump trailers, and where you need a reliable sources of stored energy. It replaces lead acid batteries and provides twice the energy because all of its energy (amp hours) can be used instead of only ~50% like lead acid batteries provide. For example, use it in an RV to power slide outs, lights, microwave, TV, AC, etc and get 2X the camping time on a single charge than a lead acid battery. Want to use it to power a trolling motor? No problem, and you'll get not only a longer use time, but it also weighs less than half a lead acid battery and that's a big deal in a boat. How about using it to store energy at a cabin so you can power lights, TV, and more? Yes, you can use it for that too. It can use 100% of the Ah stored in it and can be recharge over 3,500 times and still have 80% of its capacity left. (Note: The Safari UT 1300 is not a battery to use for starting vehicles.)
Q: How long does it last? More about the Limited Lifetime Warrenty. 
Answer:
The life of this Lithium battery is about 14 times that of deep cycle lead acid batteries. The Safari UT 1300 is a lifetime battery and comes with a limited lifetime warranty. It's that good! Life Cycles – each of our Battery Warranties has a Cycle Count warrantee component – this is the number of cycles we warrant the battery to be able to withstand and still yield the stated percentage of original battery life. For example, our UT1300 Battery is warranted for 3,500 Cycles up to 100% Depth of Discharge with 80% of original battery life remaining. This simply means that the consumer can fully discharge this battery 3,500 times and we warranty that it will still have 80% of the original 105 Amp Hours (80% X 105 = 84 Amp Hours) Remaining.
Q: How long can the UT 1300 hold a charge? 
Answer:
It will maintain its charge for up to 2 years without having to charge it. This is known as shelf life or storage life. However, we recommend using it more frequently, in the house, outside, on adventures, and for emergencies.
Q: Can it store solar power? 
Answer:
The Safari UT 1300 is a great energy storage unit for solar power from panels on homes, cabins, businesses, and RV's. It can harness the power of the sun. You'll need a charge controller between the solar panel and the Safari UT 1300 to regulate the energy flow from the panel(s) to the UT.
Q: Do I have to maintain it? 
Answer:
The Safari UT 1300 is virtually maintenance free, meaning you don't have to use it or even trickle charge it every 3-4 months, deal with messy acid or water since it doesn't have any, or remove it from your vehicle and store it for the next season. It can hold its charge for up to 2 years and can be recharged and used over and over again for years and years.
Q: Is it good in bad weather? 
Answer:
The Safari UT 1300 performs better than lead acid batteries in most weather conditions. It can charge between temps of 32 to 113° F and can discharge between -4 to 131° F. Outside these ranges it can discharge at a lower rate. It is water resistant too.
Q: How big is it? 
Answer:
The Safari UT 1300 weighs in at just 23 pounds and is the same 24 Group as other standard small footprint batteries. The dimensions are 10.2" L X 6.6" W X 8.8" H
Q: What's the rated capacity? 
Answer:
The Safari UT 1300 is commonly referred to as a 12V, 105Ah (how much energy is stored in it), 1344Wh. Technically, it is called Nominal Voltage at 12.8V and 105Ah. It can output 900A peak, then approximately 250A for one minute and 150A continuously.
Q: Can it be put in series or parallel? 
Answer:
Yes. You can increase the voltage in a Safari UT 1300 system by connecting them together from 12V up to 48V total (series). For example, 4 batteries connected together via + to - posts will make the four 12V become a 48V system. You can also increase the Amp Hours (Ah) from 105Ah up to 420Ah (parallel) by connecting them together via + to + and - to -.
Q: What are the battery charging parameters 
Answer:
We recommend setting all voltage to 13.9V, with a max of 14.6V. End amps or tail amps need to be set as low as possible and inverter low voltage needs to be set to 11.5V. Victron inverters charger and charge controllers should be set to 13.9V for a 12V inverter and 27.8V for 24V inverters. We recommend a good lithium charger.
Q: What is a BMS? 
Answer:
The Safari UT 1300 has a smart internal Battery Management System (BMS) that acts as a safety net to shut down the battery if it is out of the parameters. This prevents the battery from over charging or discharging as well as operating outside of the temperature range.
Q: Can I use my standard charger? 
Answer:
Yes! You could use a standard battery charger to charge the Safari UT 1300 and it will charge the battery. However, since most chargers are designed for a lead acid battery, they will not charge a UT 1300 completely. It usually puts the Safari UT 1300 at about 80-85% full. For best performance, we recommend a lithium charger, or a charger that can put 13.9V-14.6V into the battery
Q: Can I charge the Safari UT 1300 from an alternator? 
Answer:
Yes. To prevent possible damage to your alternator, we recommend using the Redarc (Model #BCDC1225D), which is a DC-DC charger. It will safely charge your batteries while you are driving.
Q: Can I use a heating element to keep my Lithium batteries above freezing?
Answer:
If you want to use some type of heating element to keep the battery above freezing, you may want to use our Lion Energy Battery Warmer. We recommend you keep the batteries in an enclosed and/or insulated area.

We offer free shipping to the lower 48 USA for all products, unless otherwise specified on the product page.

Our aim is to make the ordering process as straightforward as possible. Shipping times can range from 1-3 business days, while delivery times may vary from 3-10 business days, depending on product availability.

 

The delivery time, shipping information, and brand policies regarding shipping are provided here.

We recommend that you review this guide to gain a clear understanding of the ordering process and what to anticipate after placing your order with us.

Order Confirmation:

  • Once you place an order with us, you'll receive an email confirmation confirming your order. This means that we have received your payment through your credit card and are getting your order ready for shipping.
  • Upon receiving your order, we promptly contact our warehouse to verify the availability of the product and ensure that it is ready for immediate shipment.
  • If the item you ordered is out of stock or on backorder, we will send you an email to inform you.
  • Once we confirm that the item(s) you ordered is available for immediate shipment, we will process the charges and send your order for shipping.

Order Shipment:

    • If your order is in stock and your credit card is approved by our fraud guarantee department, the product you ordered will be shipped within 1-2 business days starting from the date of your order.
    • Within 24 hours of your order placement, we will send you the tracking information to the email address you provided at checkout.
    • Our shipping services include daily deliveries to the lower 48 states using UPS Ground, Fed Ex Ground, and Freight. For orders submitted before 1pm PST, we endeavor to ship most of them on the same day, although some exceptions may apply. Please note that certain part and freight orders may not ship until the following day.
    • If parts orders or freight shipments are placed close to the 1pm cut off time, they may be shipped the following business day.
    • The shipping costs for any unit shipped via ground to the lower 48 states are included. However, for shipping to AK and HI, additional costs may apply as they are shipped by air.
    • Unfortunately, we do not provide the option of Cash On Delivery.  
    • The freight company requires a phone number to schedule a delivery appointment.
    • If the phone number is not provided at the time of order, there may be a delay in delivery as freight items require an appointment for delivery and will not be delivered without one.
    • Furthermore, a delay in delivery may result in additional storage fees that must be paid before delivery can be made.
  • For our international customers, please note that you are responsible for any applicable duties or taxes. (Please refer to the details below.)
    • Please note that import duties, taxes, and charges are not included in the item price or shipping cost for international shipments. Once the shipment reaches the destination country, the recipient may be subject to additional customs brokerage fees, import duties, and taxes which are beyond our control. We cannot offer advice or determine the exact amount of these charges as customs policies vary greatly among countries. Please be advised that we report the actual sale amount on the customs form and will not claim a lower amount upon request. It is the customer's responsibility to be aware of the legality of the products ordered in their country and to refrain from ordering items that are illegal to import. As laws differ among countries, we cannot keep track of them all. It is recommended that you check with your customs office to verify if our products can be lawfully imported into your country before placing an order.
    • Before placing your order, it is your responsibility as the buyer to obtain this information. Kindly contact your local customs office for further assistance.
    • To ensure timely delivery of your order and prevent any delay at customs, please consider the following:
      • Please provide us with a valid phone number where you can be reached by customs upon arrival of your product. This number will be listed on the commercial invoice, enabling customs to contact you for order clearance.
      • We kindly request that you do not refuse a shipment or disregard requests from carriers regarding duty and/or tax liability charges. It is important to note that carriers typically hold a shipment for up to 5 days after it arrives in your country before returning it to the sender.
      • Please note that we do not provide refunds for the original shipping charges of goods that are refused for delivery at customs.
      • Please be aware that any additional fees resulting from refused international shipments will be deducted from your refund.
      • In the event that we are charged for taxes and duties or incur any penalties or lawsuits related to your order or shipment, we reserve the right to post the charge to your credit card.
      • If, for any reason, the package is seized by customs and we do not receive it back, we will NOT be able to issue you a refund as the fate of the package is determined by local laws and regulations. In the event that we do receive the package back after it has been seized, you will still be responsible for covering the shipping charges, additional fees, and penalties incurred.
        • For most products, we use UPS and FedEx as our shipping carriers, while USPS is utilized for small parts and accessories. Large products, on the other hand, are shipped via freight.
        • If you have not received tracking information from us within six business days of your order confirmation, please do not hesitate to contact us at info@generatorvault.com.

    Damages:

        • Upon receiving your items, kindly inspect the packaging for any signs of damage.
        • If any of the products are damaged upon arrival, you may file a warranty claim to request replacement parts.
        • In the event that your item(s) arrive damaged, please send photos of the damage to info@generatorvault.com so that we can process an insurance claim on your behalf.

    Cancellations & Refunds:

    • In the event that an order is canceled, a 15% administration fee of the total order amount will be charged, regardless of whether the order has been shipped or not. This fee is to cover administrative and personnel costs.
    • If your item is on backorder and you choose to accept it, we will retain your payment until the product is ready for shipping. However, if you decide to cancel the backorder before it is processed for shipping, no fee will be charged.
    • For orders that have already been shipped, you (the buyer) will be responsible for covering the actual return shipping charges. Refunds will only be issued to the original credit card that was used to place the order.

    Backorders:

    • On occasion, a product may be out of stock at our warehouse despite the website showing availability when you place your order. In such cases, we will promptly send you an email notification, outlining the backorder status, expected time of arrival, and any substitute products available in case you prefer to receive your order sooner. 
    • It's important to note that the anticipated arrival time may be subject to change due to unforeseen circumstances, such as a shipment delay at the port or the factory missing a critical part necessary to complete the manufacturing process.
    • If there are any changes to the arrival time of your order, you may notify us if you wish to keep the order, substitute for a different product, or cancel altogether. 
    • Once the backorder arrives, we will promptly notify you by email with an estimated ship date, and you will receive tracking information within 1-3 business days.

    This section provides you with essential information on what to expect during the delivery of your item. For larger and heavier items, they will be shipped via freight LTL and delivered using a lift gate truck.

    Important Information for Freight LTL Shipments

    1. Once the item arrives at a city near you, the dispatcher will contact you to schedule a future delivery date and time. It's important to note that the item will not be delivered until you've confirmed this appointment.
    2. It is crucial that you are present at the delivery address during the delivery window to receive and sign for the item.
    3. The dispatcher will provide you with available dates for scheduling your delivery appointment, which can only be scheduled from Monday through Friday. The delivery times are typically scheduled in a window of 8 am - 12 pm or 12 pm - 4 pm, but this may vary depending on the freight company.
    4. Please ensure that the phone number provided at checkout is valid and able to receive calls.
    5. Until the item has been delivered, please avoid screening your calls.
    6. The item will be delivered via a lift gate truck by a single delivery person and will be placed at your door or the closest possible area near your door. Due to the large size of the item, it may not be possible to deliver it directly to your door.
    7. Please make sure to retain all packing materials, including the pallet, in case you decide to return the item.

    How to Address Damages, Exceptions or Discrepancies at the time of Product Delivery (e.g., carton packaging with rips, holes, large dents, open carton, or missing items):

    • In the case of carton damage, it is important to visually inspect the contents of the unit.
    • We strongly advise that you inspect the contents in the presence of the driver IMMEDIATELY upon delivery to confirm any damage. If the contents are indeed damaged, please indicate this on the carrier's paperwork and notify us immediately.
    • It's important to note that if the contents cannot be inspected immediately, the carrier's paperwork must include a notation stating: "Carton damage, subject to inspection" and specifying the type of damage.
    • The contents must be inspected within 48 hours of arrival, and any actual damage must be reported to the carrier.

    When the carton packaging has excessive damage and the product is exposed:

    • In the event of excessive damage to the carton packaging with the product being exposed, it is recommended that you refuse the shipment.
    • Please sign the carrier's paperwork with the notation "Carton damaged and refused."
    • Notify us immediately.

    If you have any additional questions or concerns about the ordering and shipping process, please do not hesitate to contact us by email at info@generatorvault.com.

     
    Generator Vault is committed to providing the best customer service in the generator industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 
     

    30-Day Satisfaction Guarantee Return Policy

    Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

    • You must notify us of your intent to return within 30 days of the delivery date.
    • There is a 15% restocking fee.
    • Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
    • We will refund the product price minus any applicable fees and charges.
    • Original shipping charges are non-refundable.
    • You are responsible for any return shipping charges.
    • Refunds will be applied to the same payment method used when the original purchase was made.

       

      The Following Cannot Be Returned

      • Products that are eligible for parts under manufacturer warranty
      • Products that have had their original manufacturer packaging opened
      • Products that have been out of their original manufacturers' packaging

      It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.

      If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

      All return requests must be submitted in writing and sent to info@generatorvault.com

      *Exclusions

      We work in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:

      Returns Policy By Brands

      RETURN PROCEDURE

      • All return requests must be submitted in writing and sent to info@generatorvault.com
      • If your return is approved you will receive an email from us with return instructions.
      • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
      • We recommend taking a picture of the package and/or the item before shipping.
      • Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
      • Please provide us with the tracking number.
      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

      CANCELLATIONS

      You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.

      All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.

      If your order has been shipped, the standard return procedure applies.

      Refunds will only be issued to the original credit card that you use when placing your order.

      PRE-ORDERS

      We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. 

      If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

      If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.

      If you don't want an alternative product, you can cancel your order without any cancellation fee.

      If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

      If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

      If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

      Thanks for your understanding.

      DAMAGED MERCHANDISE

      In the event of damage to your product in shipping, please contact info@generatorvault.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.

      DEFECTIVE MERCHANDISE

      Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

      PLEASE READ!

      It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

      In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

      If we received the item damaged you may file a claim with your shipping company.

      If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

      Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

      Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

      QUESTIONS? EMAIL US: info@generatorvault.com

      Welcome to Generatorvault.com, where we offer a wide range of generators for all your power needs. At Generatorvault.com, we are committed to providing our customers with the best prices for high-quality generators. We are so confident in our prices that we offer a low price guarantee.

      What is the Low Price Guarantee?

      The Low Price Guarantee means that if you find a lower price on the same generator we sell within 30 days of purchase, we will match that price. Our goal is to provide our customers with the best prices possible, and we stand behind that promise with our Low Price Guarantee.

      How does the Low Price Guarantee work?

      If you find a lower price on the same generator we sell within 30 days of purchase, simply contact us with the following information:

      • Your order number
      • The competitor's name and website
      • The competitor's price, including any applicable taxes and shipping costs

      Once we verify the lower price, we will match that price and issue you a refund for the difference. Please note that the Low Price Guarantee applies only to identical items sold by authorized retailers.

      Why buy from Generatorvault.com?

      In addition to our Low Price Guarantee, there are many reasons to buy from Generatorvault.com, including:

      • Wide selection of high-quality generators
      • Competitive prices
      • Free shipping on all orders
      • Expert customer service
      • Secure checkout

      Thank you for choosing Generatorvault.com for all your generator needs. If you have any questions about our Low Price Guarantee or any of our products, please contact us.

      We are here to help!

      The Following Brands Are Excluded:

      • ZombieBox

      Welcome to Generator Vault! We are thrilled that you are considering purchasing a generator from us, and we would like to take this opportunity to explain why buying from us is a great choice.

       

      • High-Quality Generators:  At Generator Vault, we only offer the highest quality generators from reputable manufacturers. We understand that a generator is a big investment, and we want to make sure that our customers get the best value for their money. That's why we carefully select generators that are reliable, durable, and efficient.

       

      • Competitive Pricing: We believe that everyone should have access to reliable backup power, which is why we offer our generators at competitive prices. We strive to keep our prices low without sacrificing quality or service.

       

      • Expert Advice: Our team of experts is always available to provide advice and answer any questions you may have. Whether you're unsure which generator is right for your needs or you have questions about installation or maintenance, we're here to help.

       

      • Excellent Customer Service: We believe that excellent customer service is just as important as the quality of the product we sell. That's why we're committed to providing our customers with the best possible experience, from the moment they first visit our website to long after they have received their generator.

       

      • Fast Shipping: We know that when it comes to backup power, time is of the essence. That's why we offer fast shipping so that you can receive your generator as quickly as possible. We also provide tracking information so that you can follow your order every step of the way.

       

      Thank you for considering Generator Vault for your generator needs. We are confident that you will be satisfied with your purchase and the service you receive from us. If you have any questions, please don't hesitate to reach out to us.

       

      If you're considering making a purchase, but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry. 

       

      We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval. 

       

      Generator Vault has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. 

      You'll usually get a decision within seconds. 

      What Is The Option To Pay In Installments on Shop Pay?

      When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.
      How It Works:
      1. Add items to your cart.
      2. Check out with Shop Pay.
      3. Choose to pay in 4 installments.

       

      Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.

       

      Buy now, pay later with Shop Pay

       

      When you choose Shop Pay at checkout, you can split your purchase into 4 equal, 0% interest installment payments - with no additional, hidden, or late fees.*
       

      FAQs about Shop Pay Installments

      Are there late fees?

      No, there are no late fees if you miss a scheduled payment.


      What if I make a return on a purchase made through Installments with Shop Pay?

      If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

      • A smaller payment balance on the final payment
      • Less future payments on the remaining loan balance

      If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

      Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

      The installments option on Shop Pay is available on debit and credit cards.


      Have more questions?

      Description

      Lion Energy 12V 105Ah Lithium Battery Solar Power System with Charge Controller, Inverter, Charger, Warmer & 3 Panels 999RV157

      Get portable power for your RV or off-grid needs through our industry-leading UT1300 lithium iron phosphate battery and MPPT charge controller. Save more when you bundle it with any array of 12V, 100W solar panels and a battery warmer. Our 105 Ah Solar Power System Kit has the following:

      1 UT1300 Lithium Battery

      • 12V - 105Ah and with 105A continuous output.
      • Fast Charging and Lightweight – 15% faster charging with a smart Battery Management System (BMS), and each battery weighs only 23 lbs.
      • Last Longer – comes with a limited lifetime warranty*.
      • Maintenance Free – Retains charge for up to 2 years. No trickle charging or fluids needed.

      1 Lion Savanna CC Charge Controller

      • Manages the charge flow from any solar panel into the UT 1300.
      • Comes standard with any RV kit.
      • Lion Savanna IV Power Inverter 2000W

      1 Convert DC power to AC

      • 2000W capacity gives you enough to run anything up to small appliances and TVs.

      3 Lion Energy 100W 12V Solar Panel

      • Easy to Use – Point towards the sun and plug into your RV system.
      • Durable – Anti-corrosive, double walled aluminum construction that lasts up to 20 years.
      • Powerful – Provides up to 100W charging output.
      • Expandable – Link multiple panels together for faster charging.

      1 Lion Energy BC 45A Battery Charger

      • Rapidly charge your UT 1300 batteries from a standard wall socket in less than 2.5 hours.

      1 Battery Warmer

      • Use you battery in all types of weather by adding on a self-powered battery warmer. This keeps your battery in the optimal temperature range to ensure proper charging in any weather conditions. The thermostat turns on at 42 F with a +/- of 5 degrees. It turns off at 68 F with a +/- of 5 degrees.

      Features

      • Weighs Less – At only 23 lbs, and a standard group 24 size (small footprint), the Safari UT 1300 is about 1/2 the weight of traditional batteries yet exceptionally powerful.
      • Safety – Made from Lithium Iron Phosphate, it's the safest lithium battery on the market. You can use it indoors or outdoors. It doesn't use potentially volatile chemistry.
      • Lasts Longer – Long lasting life cycles at 3,500+ using full depth of discharge (DOD) and still has power to spare. It can hold a charge for up to 2 years.
      • Renewable Solar Batteries – Use the power of the sun to fully recharge the UT 1300 in as little as 7 hrs. That way you can stay as long as you want.
      • Camp 2X As Long – Standard lead acid batteries give you 50% usable energy or Ah. The Safari UT 1300 gives you 100% usage or all 105Ah. You'll be able to go camping 2X as long on a single charge as lead acid.
      • Expandable for More Power – One Safari UT 1300 has 150A continuously and a 900A peak discharge. If you need more, they can be connected in parallel or in series to get even energy storage and more power.
      • Zero Maintenance – No acid or water. No trickle charging. No mess. The Safari UT 1300 just works, day in and day out.
      • Lifetime Warranty – The Safari UT 1300 comes with a limited lifetime warranty and is the last battery you'll probably ever need. Using Lithium Iron Phosphate technology, it can be drained and recharge over 3,500 times, years and years longer then Lead Acid batteries.
      • Environmentally Friendly – The Safari UT 1300 produces zero emissions or carbon footprint during use, emits no greenhouse gases, and does not damage the environment. It's good for you and the planet.

      Specifications

      • Weight (pounds): 23
      • Dimensions - Inches (L x W x H)(Battery Posts add 1 inch in Height): 10.2 x 6.6 x 8.8(10.2 x 6.6 x 9.8)
      • Warranty: Limited Lifetime
      • Certification: FCC, UL 1642, RoHS, CE

      Charge Rate

      • Maximum Charge Rate - Amps (A): Up to 100 Amps
      • Recommended Charging Voltage - Volts (V): 13.9V - 14.6V
      • Approximate Charging Times for One UT1300 (Empty) - Amps (A): 1 Amp = 105 hours to Fully Charge5 Amps = 21 hours to Fully Charge10 Amps = 10.5 hours to Fully Charge20 Amps = 5.25 hours to Fully Charge50 Amps = 2.1 hours to Fully Charge100 Amps = 1.05 hours to Fully Charge

      Battery

      • Battery Chemistry: Prismatic Cell LiFePO4Lithium Iron Phosphate
      • Battery Capacity - Watt Hours (Wh) / Amp Hours (Ah): 1,344Wh / 105 Ah
      • Battery Output - Amps (A): 150A Continuous Discharge
      • Life Cycles: 3,500+ at 100% Depth of Discharge (DOD)
      • Charge Retention: Up to 2 Years
      • Charging /Operating Temperature: 32 to 113° F / -4 to 131° F
      • Series / Parallel: 12V to 24V to 36V to 48V / 105Ah to 210Ah to 315Ah to 420Ah

      Frequently Asked Questions

      Q: What is the Safari UT1300? 
      Answer:
      The Safari UT 1300 is the latest in Lithium battery technology. It replaces traditional deep cycle lead acid batteries with the safest Lithium Iron Phosphate. It is a drop in or "plug and play" battery because you can remove the deep cycle lead acid battery from your RV or boat and replace it with this superior preforming battery. It is used for auxiliary power and home energy storage too. It is not designed for cold cranking or as a startup battery for vehicles.
      Q: What does the Safari UT1300 power? 
      Answer:
      The Safari UT 1300 is an amazing Lithium Iron Phosphate battery that can be used for auxiliary power in RV's trailers, motorhomes, boats, cabins, sheds, gazebos, dump trailers, and where you need a reliable sources of stored energy. It replaces lead acid batteries and provides twice the energy because all of its energy (amp hours) can be used instead of only ~50% like lead acid batteries provide. For example, use it in an RV to power slide outs, lights, microwave, TV, AC, etc and get 2X the camping time on a single charge than a lead acid battery. Want to use it to power a trolling motor? No problem, and you'll get not only a longer use time, but it also weighs less than half a lead acid battery and that's a big deal in a boat. How about using it to store energy at a cabin so you can power lights, TV, and more? Yes, you can use it for that too. It can use 100% of the Ah stored in it and can be recharge over 3,500 times and still have 80% of its capacity left. (Note: The Safari UT 1300 is not a battery to use for starting vehicles.)
      Q: How long does it last? More about the Limited Lifetime Warrenty. 
      Answer:
      The life of this Lithium battery is about 14 times that of deep cycle lead acid batteries. The Safari UT 1300 is a lifetime battery and comes with a limited lifetime warranty. It's that good! Life Cycles – each of our Battery Warranties has a Cycle Count warrantee component – this is the number of cycles we warrant the battery to be able to withstand and still yield the stated percentage of original battery life. For example, our UT1300 Battery is warranted for 3,500 Cycles up to 100% Depth of Discharge with 80% of original battery life remaining. This simply means that the consumer can fully discharge this battery 3,500 times and we warranty that it will still have 80% of the original 105 Amp Hours (80% X 105 = 84 Amp Hours) Remaining.
      Q: How long can the UT 1300 hold a charge? 
      Answer:
      It will maintain its charge for up to 2 years without having to charge it. This is known as shelf life or storage life. However, we recommend using it more frequently, in the house, outside, on adventures, and for emergencies.
      Q: Can it store solar power? 
      Answer:
      The Safari UT 1300 is a great energy storage unit for solar power from panels on homes, cabins, businesses, and RV's. It can harness the power of the sun. You'll need a charge controller between the solar panel and the Safari UT 1300 to regulate the energy flow from the panel(s) to the UT.
      Q: Do I have to maintain it? 
      Answer:
      The Safari UT 1300 is virtually maintenance free, meaning you don't have to use it or even trickle charge it every 3-4 months, deal with messy acid or water since it doesn't have any, or remove it from your vehicle and store it for the next season. It can hold its charge for up to 2 years and can be recharged and used over and over again for years and years.
      Q: Is it good in bad weather? 
      Answer:
      The Safari UT 1300 performs better than lead acid batteries in most weather conditions. It can charge between temps of 32 to 113° F and can discharge between -4 to 131° F. Outside these ranges it can discharge at a lower rate. It is water resistant too.
      Q: How big is it? 
      Answer:
      The Safari UT 1300 weighs in at just 23 pounds and is the same 24 Group as other standard small footprint batteries. The dimensions are 10.2" L X 6.6" W X 8.8" H
      Q: What's the rated capacity? 
      Answer:
      The Safari UT 1300 is commonly referred to as a 12V, 105Ah (how much energy is stored in it), 1344Wh. Technically, it is called Nominal Voltage at 12.8V and 105Ah. It can output 900A peak, then approximately 250A for one minute and 150A continuously.
      Q: Can it be put in series or parallel? 
      Answer:
      Yes. You can increase the voltage in a Safari UT 1300 system by connecting them together from 12V up to 48V total (series). For example, 4 batteries connected together via + to - posts will make the four 12V become a 48V system. You can also increase the Amp Hours (Ah) from 105Ah up to 420Ah (parallel) by connecting them together via + to + and - to -.
      Q: What are the battery charging parameters 
      Answer:
      We recommend setting all voltage to 13.9V, with a max of 14.6V. End amps or tail amps need to be set as low as possible and inverter low voltage needs to be set to 11.5V. Victron inverters charger and charge controllers should be set to 13.9V for a 12V inverter and 27.8V for 24V inverters. We recommend a good lithium charger.
      Q: What is a BMS? 
      Answer:
      The Safari UT 1300 has a smart internal Battery Management System (BMS) that acts as a safety net to shut down the battery if it is out of the parameters. This prevents the battery from over charging or discharging as well as operating outside of the temperature range.
      Q: Can I use my standard charger? 
      Answer:
      Yes! You could use a standard battery charger to charge the Safari UT 1300 and it will charge the battery. However, since most chargers are designed for a lead acid battery, they will not charge a UT 1300 completely. It usually puts the Safari UT 1300 at about 80-85% full. For best performance, we recommend a lithium charger, or a charger that can put 13.9V-14.6V into the battery
      Q: Can I charge the Safari UT 1300 from an alternator? 
      Answer:
      Yes. To prevent possible damage to your alternator, we recommend using the Redarc (Model #BCDC1225D), which is a DC-DC charger. It will safely charge your batteries while you are driving.
      Q: Can I use a heating element to keep my Lithium batteries above freezing?
      Answer:
      If you want to use some type of heating element to keep the battery above freezing, you may want to use our Lion Energy Battery Warmer. We recommend you keep the batteries in an enclosed and/or insulated area.

      Shipping

      We offer free shipping to the lower 48 USA for all products, unless otherwise specified on the product page.

      Our aim is to make the ordering process as straightforward as possible. Shipping times can range from 1-3 business days, while delivery times may vary from 3-10 business days, depending on product availability.

       

      The delivery time, shipping information, and brand policies regarding shipping are provided here.

      We recommend that you review this guide to gain a clear understanding of the ordering process and what to anticipate after placing your order with us.

      Order Confirmation:

      • Once you place an order with us, you'll receive an email confirmation confirming your order. This means that we have received your payment through your credit card and are getting your order ready for shipping.
      • Upon receiving your order, we promptly contact our warehouse to verify the availability of the product and ensure that it is ready for immediate shipment.
      • If the item you ordered is out of stock or on backorder, we will send you an email to inform you.
      • Once we confirm that the item(s) you ordered is available for immediate shipment, we will process the charges and send your order for shipping.

      Order Shipment:

        • If your order is in stock and your credit card is approved by our fraud guarantee department, the product you ordered will be shipped within 1-2 business days starting from the date of your order.
        • Within 24 hours of your order placement, we will send you the tracking information to the email address you provided at checkout.
        • Our shipping services include daily deliveries to the lower 48 states using UPS Ground, Fed Ex Ground, and Freight. For orders submitted before 1pm PST, we endeavor to ship most of them on the same day, although some exceptions may apply. Please note that certain part and freight orders may not ship until the following day.
        • If parts orders or freight shipments are placed close to the 1pm cut off time, they may be shipped the following business day.
        • The shipping costs for any unit shipped via ground to the lower 48 states are included. However, for shipping to AK and HI, additional costs may apply as they are shipped by air.
        • Unfortunately, we do not provide the option of Cash On Delivery.  
        • The freight company requires a phone number to schedule a delivery appointment.
        • If the phone number is not provided at the time of order, there may be a delay in delivery as freight items require an appointment for delivery and will not be delivered without one.
        • Furthermore, a delay in delivery may result in additional storage fees that must be paid before delivery can be made.
    • For our international customers, please note that you are responsible for any applicable duties or taxes. (Please refer to the details below.)
      • Please note that import duties, taxes, and charges are not included in the item price or shipping cost for international shipments. Once the shipment reaches the destination country, the recipient may be subject to additional customs brokerage fees, import duties, and taxes which are beyond our control. We cannot offer advice or determine the exact amount of these charges as customs policies vary greatly among countries. Please be advised that we report the actual sale amount on the customs form and will not claim a lower amount upon request. It is the customer's responsibility to be aware of the legality of the products ordered in their country and to refrain from ordering items that are illegal to import. As laws differ among countries, we cannot keep track of them all. It is recommended that you check with your customs office to verify if our products can be lawfully imported into your country before placing an order.
      • Before placing your order, it is your responsibility as the buyer to obtain this information. Kindly contact your local customs office for further assistance.
      • To ensure timely delivery of your order and prevent any delay at customs, please consider the following:
        • Please provide us with a valid phone number where you can be reached by customs upon arrival of your product. This number will be listed on the commercial invoice, enabling customs to contact you for order clearance.
        • We kindly request that you do not refuse a shipment or disregard requests from carriers regarding duty and/or tax liability charges. It is important to note that carriers typically hold a shipment for up to 5 days after it arrives in your country before returning it to the sender.
        • Please note that we do not provide refunds for the original shipping charges of goods that are refused for delivery at customs.
        • Please be aware that any additional fees resulting from refused international shipments will be deducted from your refund.
        • In the event that we are charged for taxes and duties or incur any penalties or lawsuits related to your order or shipment, we reserve the right to post the charge to your credit card.
        • If, for any reason, the package is seized by customs and we do not receive it back, we will NOT be able to issue you a refund as the fate of the package is determined by local laws and regulations. In the event that we do receive the package back after it has been seized, you will still be responsible for covering the shipping charges, additional fees, and penalties incurred.
          • For most products, we use UPS and FedEx as our shipping carriers, while USPS is utilized for small parts and accessories. Large products, on the other hand, are shipped via freight.
          • If you have not received tracking information from us within six business days of your order confirmation, please do not hesitate to contact us at info@generatorvault.com.

      Damages:

          • Upon receiving your items, kindly inspect the packaging for any signs of damage.
          • If any of the products are damaged upon arrival, you may file a warranty claim to request replacement parts.
          • In the event that your item(s) arrive damaged, please send photos of the damage to info@generatorvault.com so that we can process an insurance claim on your behalf.

      Cancellations & Refunds:

      • In the event that an order is canceled, a 15% administration fee of the total order amount will be charged, regardless of whether the order has been shipped or not. This fee is to cover administrative and personnel costs.
      • If your item is on backorder and you choose to accept it, we will retain your payment until the product is ready for shipping. However, if you decide to cancel the backorder before it is processed for shipping, no fee will be charged.
      • For orders that have already been shipped, you (the buyer) will be responsible for covering the actual return shipping charges. Refunds will only be issued to the original credit card that was used to place the order.

      Backorders:

      • On occasion, a product may be out of stock at our warehouse despite the website showing availability when you place your order. In such cases, we will promptly send you an email notification, outlining the backorder status, expected time of arrival, and any substitute products available in case you prefer to receive your order sooner. 
      • It's important to note that the anticipated arrival time may be subject to change due to unforeseen circumstances, such as a shipment delay at the port or the factory missing a critical part necessary to complete the manufacturing process.
      • If there are any changes to the arrival time of your order, you may notify us if you wish to keep the order, substitute for a different product, or cancel altogether. 
      • Once the backorder arrives, we will promptly notify you by email with an estimated ship date, and you will receive tracking information within 1-3 business days.

      This section provides you with essential information on what to expect during the delivery of your item. For larger and heavier items, they will be shipped via freight LTL and delivered using a lift gate truck.

      Important Information for Freight LTL Shipments

      1. Once the item arrives at a city near you, the dispatcher will contact you to schedule a future delivery date and time. It's important to note that the item will not be delivered until you've confirmed this appointment.
      2. It is crucial that you are present at the delivery address during the delivery window to receive and sign for the item.
      3. The dispatcher will provide you with available dates for scheduling your delivery appointment, which can only be scheduled from Monday through Friday. The delivery times are typically scheduled in a window of 8 am - 12 pm or 12 pm - 4 pm, but this may vary depending on the freight company.
      4. Please ensure that the phone number provided at checkout is valid and able to receive calls.
      5. Until the item has been delivered, please avoid screening your calls.
      6. The item will be delivered via a lift gate truck by a single delivery person and will be placed at your door or the closest possible area near your door. Due to the large size of the item, it may not be possible to deliver it directly to your door.
      7. Please make sure to retain all packing materials, including the pallet, in case you decide to return the item.

      How to Address Damages, Exceptions or Discrepancies at the time of Product Delivery (e.g., carton packaging with rips, holes, large dents, open carton, or missing items):

      • In the case of carton damage, it is important to visually inspect the contents of the unit.
      • We strongly advise that you inspect the contents in the presence of the driver IMMEDIATELY upon delivery to confirm any damage. If the contents are indeed damaged, please indicate this on the carrier's paperwork and notify us immediately.
      • It's important to note that if the contents cannot be inspected immediately, the carrier's paperwork must include a notation stating: "Carton damage, subject to inspection" and specifying the type of damage.
      • The contents must be inspected within 48 hours of arrival, and any actual damage must be reported to the carrier.

      When the carton packaging has excessive damage and the product is exposed:

      • In the event of excessive damage to the carton packaging with the product being exposed, it is recommended that you refuse the shipment.
      • Please sign the carrier's paperwork with the notation "Carton damaged and refused."
      • Notify us immediately.

      If you have any additional questions or concerns about the ordering and shipping process, please do not hesitate to contact us by email at info@generatorvault.com.

      Return Policy

       
      Generator Vault is committed to providing the best customer service in the generator industry. Our goal is to make your shopping experience as easygoing as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 
       

      30-Day Satisfaction Guarantee Return Policy

      Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

      • You must notify us of your intent to return within 30 days of the delivery date.
      • There is a 15% restocking fee.
      • Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery.
      • We will refund the product price minus any applicable fees and charges.
      • Original shipping charges are non-refundable.
      • You are responsible for any return shipping charges.
      • Refunds will be applied to the same payment method used when the original purchase was made.

         

        The Following Cannot Be Returned

        • Products that are eligible for parts under manufacturer warranty
        • Products that have had their original manufacturer packaging opened
        • Products that have been out of their original manufacturers' packaging

        It is the customer's responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.

        If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

        All return requests must be submitted in writing and sent to info@generatorvault.com

        *Exclusions

        We work in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:

        Returns Policy By Brands

        RETURN PROCEDURE

        • All return requests must be submitted in writing and sent to info@generatorvault.com
        • If your return is approved you will receive an email from us with return instructions.
        • Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
        • We recommend taking a picture of the package and/or the item before shipping.
        • Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
        • Please provide us with the tracking number.
        • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
        • If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

        CANCELLATIONS

        You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.

        All unshipped orders canceled after 1 hour are subject to a 5% cancellation fee because we incur costs from our credit card processing company after we confirm your product is in stock and capture the payment for your order.

        If your order has been shipped, the standard return procedure applies.

        Refunds will only be issued to the original credit card that you use when placing your order.

        PRE-ORDERS

        We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. 

        If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.

        If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product.

        If you don't want an alternative product, you can cancel your order without any cancellation fee.

        If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.

        If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds.

        If you choose to cancel your pre-order after the product has shipped, the normal return policy applies.

        Thanks for your understanding.

        DAMAGED MERCHANDISE

        In the event of damage to your product in shipping, please contact info@generatorvault.com to arrange for replacement and pick-up of the damaged product. Please refer to our Shipping Policy for more details.

        DEFECTIVE MERCHANDISE

        Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

        PLEASE READ!

        It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

        In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

        If we received the item damaged you may file a claim with your shipping company.

        If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

        Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

        Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

        QUESTIONS? EMAIL US: info@generatorvault.com

        Low Price Guarantee

        Welcome to Generatorvault.com, where we offer a wide range of generators for all your power needs. At Generatorvault.com, we are committed to providing our customers with the best prices for high-quality generators. We are so confident in our prices that we offer a low price guarantee.

        What is the Low Price Guarantee?

        The Low Price Guarantee means that if you find a lower price on the same generator we sell within 30 days of purchase, we will match that price. Our goal is to provide our customers with the best prices possible, and we stand behind that promise with our Low Price Guarantee.

        How does the Low Price Guarantee work?

        If you find a lower price on the same generator we sell within 30 days of purchase, simply contact us with the following information:

        • Your order number
        • The competitor's name and website
        • The competitor's price, including any applicable taxes and shipping costs

        Once we verify the lower price, we will match that price and issue you a refund for the difference. Please note that the Low Price Guarantee applies only to identical items sold by authorized retailers.

        Why buy from Generatorvault.com?

        In addition to our Low Price Guarantee, there are many reasons to buy from Generatorvault.com, including:

        • Wide selection of high-quality generators
        • Competitive prices
        • Free shipping on all orders
        • Expert customer service
        • Secure checkout

        Thank you for choosing Generatorvault.com for all your generator needs. If you have any questions about our Low Price Guarantee or any of our products, please contact us.

        We are here to help!

        The Following Brands Are Excluded:

        • ZombieBox

        Why Buy From Us

        Welcome to Generator Vault! We are thrilled that you are considering purchasing a generator from us, and we would like to take this opportunity to explain why buying from us is a great choice.

         

        • High-Quality Generators:  At Generator Vault, we only offer the highest quality generators from reputable manufacturers. We understand that a generator is a big investment, and we want to make sure that our customers get the best value for their money. That's why we carefully select generators that are reliable, durable, and efficient.

         

        • Competitive Pricing: We believe that everyone should have access to reliable backup power, which is why we offer our generators at competitive prices. We strive to keep our prices low without sacrificing quality or service.

         

        • Expert Advice: Our team of experts is always available to provide advice and answer any questions you may have. Whether you're unsure which generator is right for your needs or you have questions about installation or maintenance, we're here to help.

         

        • Excellent Customer Service: We believe that excellent customer service is just as important as the quality of the product we sell. That's why we're committed to providing our customers with the best possible experience, from the moment they first visit our website to long after they have received their generator.

         

        • Fast Shipping: We know that when it comes to backup power, time is of the essence. That's why we offer fast shipping so that you can receive your generator as quickly as possible. We also provide tracking information so that you can follow your order every step of the way.

         

        Thank you for considering Generator Vault for your generator needs. We are confident that you will be satisfied with your purchase and the service you receive from us. If you have any questions, please don't hesitate to reach out to us.

        Financing

         

        If you're considering making a purchase, but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry. 

         

        We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval. 

         

        Generator Vault has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. 

        You'll usually get a decision within seconds. 

        What Is The Option To Pay In Installments on Shop Pay?

        When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.
        How It Works:
        1. Add items to your cart.
        2. Check out with Shop Pay.
        3. Choose to pay in 4 installments.

         

        Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.

         

        Buy now, pay later with Shop Pay

         

        When you choose Shop Pay at checkout, you can split your purchase into 4 equal, 0% interest installment payments - with no additional, hidden, or late fees.*
         

        FAQs about Shop Pay Installments

        Are there late fees?

        No, there are no late fees if you miss a scheduled payment.


        What if I make a return on a purchase made through Installments with Shop Pay?

        If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

        • A smaller payment balance on the final payment
        • Less future payments on the remaining loan balance

        If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

        Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

        The installments option on Shop Pay is available on debit and credit cards.


        Have more questions?

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